The service provided at the Woodville Health Centre involves doctors and nurses from across THG. Please check with our receptionist as to services provided on any given day.

Consultations are booked for 15 minutes only. Due to time constraints it is not always possible to deal with multiple concerns.

If you bring in a list, please be mindful that only 1 – 2 things will be dealt with during a single consultation. This is for patient safety. For each person’s appointment the doctor or nurse has to read your notes and write up notes at the end of the consultation.

If you have multiple issues that you would like to discuss, please can you make a 30 minute appointment. There will be a standard double charge for this.

Please can you make a separate appointment for travel medicine and travel queries as this cannot safely be done at the end of or part of another consultation. The travel consultations will need to be 30 minutes.

Following a test if you do not hear from us, you can assume the results were normal.

All results are followed up by the Tararua Health Group clinical staff. Once clinical staff have reviewed your results, you will be able to see these via your Manage My Health Patient Portal and these will have a comments such as OK or N (normal) beside them. If you do not have access to Manage My Health or have not received results please feel free to contact the nurse to ask about your results, leave message on the results answer phone or book a return consultation appointment.

If there are abnormal results that require a change in management we will contact you via phone, text or email or Manage My Health. For these reasons it is vital that you ensure the contacts details we have for you are up to date and correct.

You can check and update your details on the Manage My Health patient portal or with our reception staff.

Please be aware blood results take 24 – 48 hours to be processed, 2 -3 working days for throat swabs and urine cultures, 7 -14 days for cervical smear results and up to 14 working days for biopsies. Specialised tests that are sent to either Auckland or Christchurch for processing may take longer

For safety reasons, we are only accepting EFTPOS, PayWave and internet banking payments.

Our bank account number is:

03-0614-0134679-001

Please use your NHI number as your reference. This will help us track payments.